Privacy Policy

Mechio PTY LTD ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect personal information including but not limited to:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details
  • IP address
  • Website usage data
  • Any other information you voluntarily provide via our website, email, phone, or other means

2. How We Collect Personal Information

We collect personal information through:

  • Website forms and account registration
  • Purchase transactions
  • Email or phone communication
  • Cookies and analytics tools

3. Why We Collect Your Information

We collect your information to:

  • Process and fulfill orders
  • Respond to your enquiries
  • Improve our website and services
  • Send promotional emails (with your consent)
  • Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers (e.g. payment gateways, couriers, IT support)
  • Regulatory or law enforcement authorities if required by law
  • Any other third party with your consent or as otherwise permitted by law

We do not sell your personal information.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your data may be stored on secure servers located in Australia or overseas (with appropriate safeguards in place).

6. Access and Correction

You may request access to the personal information we hold about you, and request corrections if it is inaccurate, out-of-date, or incomplete. Contact us at the details below.

7. Cookies and Analytics

We use cookies and tracking technologies to enhance your experience on our website and to collect usage data. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

For any questions, concerns, or requests regarding your personal information, please contact us via our Contact Us Page

Last updated: 22 July 2025